Hiring for International Non Voice Process - Gaming Email Support We are Hiring!!!
Greetings From IntouchCX!!
Interested candidates can contact the HR Directly!!
Contact Person: HR Allen Mobile: 7829960123 Email ID : allen.bhaskar@24-7intouch.com
Both fresher and experienced can apply!!
About - IntouchCX
IntouchCx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
About the Job We are looking for a self-motivated individual with excellent customer service skills to join our team!. Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution to our customers.
As a Customer Service Associate - Non-Voice, You Will…
- Provide support and resolve technical issues via email and other electronic communications
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
- Apply advanced troubleshooting techniques to provide unique solutions to the customer & individual needs
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.
As a Customer Service Associate - Non-Voice, You Have…
- 6 months to 4 years of customer service experience through phone, email and chat.
- Fluency in written English
- Experience in the gaming/tech support (asset)
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multi-tasking skills
- Strong analytical and troubleshooting skills
- The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis.
Benefits of working as a Customer Service - Non-Voice:
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance
Interested Candidates can also get in touch with me on Allen (7829960123)
Job Type: Full-time
Salary: ₹200,000.00 - ₹460,000.00 per year
Benefits:
- Food provided
- Health insurance
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Speak with the employer
+91 7829960123
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