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We are looking to appoint a Front Office Supervisor at Oaks Port Douglas Resort on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to lead an amazing team with excellent benefits available.
About the role:
- Guide & support the team in providing outstanding guest welcoming and experiences
- Act as a role model, sharing your expertise and continually inspiring the team
- Ensure daily tasks are completed accurately and in a timely manner
- Conduct guest arrivals and departures
- Resolve & respond to guest complaints in a timely and professional manner
Qualifications
To be successful you will have:
- Previous supervisory experience working within a Front Office/Hotel/Customer Facing environment
- Exceptional customer service skills and an unwavering positive attitude
- Ability to manage time effectively
- Professional presentation essential
- Availability to work a rotating roster (including weekends)
Additional Information
Join our positive and vibrant team and be rewarded with these team benefits:
- Highly competitive hourly rate
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor Hotels and F&B outlets across the globe
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, NIB insurance discounts
- Promotion opportunities across Minor Hotels globally
- Career development / progression & education assistance
- Additional paid leave including Birthday and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
