About the Company:
Mahir Company is the leading, on-demand Home & Personal Care Services Provider in Pakistan, bringing the best professionals online into your home -fast! We are all about bringing on the smartest folks as we continue to grow with an “all hands-on deck” and hypergrowth environment. We achieve this by hiring those who are target-oriented and can thrive in a startup culture.
Job Brief:
We are looking for a qualified Customer Support Officer who will act as a liaison, provide services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Requirements:
· Managing customer service inquiries at all social Channels (fb, LinkedIn, YouTube, Instagram, emails, twitter & WhatsApp)
· Proven customer support experience
· Customer orientation and ability to adapt/respond to different types of characters
· Excellent communication and presentation skills
· Ability to multi-task, prioritize and manage time effectively
· Strong phone contact handling skills and active listening
Job Type: Full-time
Salary: Rs30,000.00 - Rs35,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer Services: 2 years (Preferred)
Language:
- English (Preferred)
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