Laundry Valet [Singapore]


 

Position: Laundry Valet (Full time #535045)
Property / Office: Mandarin Oriental, Singapore
Location: Singapore

Responsibilities:

  • Ensure LQE is carried out when attending to guests.
  • Check any Hold Back laundry parcel to be delivered to the rooms. Call Front Office to hex room.
  • After guest check in to inform Marina Laundry to post charges.
  • Collect guest laundry/pressing/dry cleaning when paged by Coordinator.
  • Record all room numbers correctly and according to type of service in the Valet Collection Chit
  • Highlight all Express Service on the chit.
  • Highlight all club access guests and express service in the chit.
  • Follow up with Marina Laundry on the Express Service for the rooms indicated.
  • Do confirmation of guest laundry with Marina Laundry, or bring to Housekeeper’s attention.
  • Record Hold Laundry in the computer.
  • Hand over all guest requests to afternoon shift valet.
  • Collect Club Floor guest laundry list from Marina Laundry to post complimentary pressings.
  • Assist in duties assigns by Housekeepers or Coordinators.
  • Follow up closely on Express Service parcels.
  • Inform Executive Housekeeper or her Assistants if laundry is delayed or damaged.
  • Inform Executive Housekeeper or her Assistant to check special attention laundry before delivery to the room.
  • Check all garments are correctly delivered by Marina Laundry.
  • Tally garments on hangers and folded items with laundry/pressing/dry-cleaning list.

Job Requirements:

  • Adaptable and can work in a fast-paced environment
  • Willing to do shift work, work on weekends and public holidays
  • Training will be provided

Advertised: 11 May 2023 Singapore Standard Time
Applications close: 10 Jul 2023 Singapore Standard Time


 

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